Hello, I’m Husam Khamis

Senior IT Infrastructure and Systems Engineer Manager Based in Farmington Hills, Michigan.

Experienced IT leader with over 10 years of success delivering modern infrastructure, cloud, and security solutions across public and private sectors. Proven ability to align technology with business objectives, improving efficiency by up to 30% and reducing costs by 15%. Skilled in Microsoft 365, Azure AD, Intune, and network engineering, with expertise in automation, identity management, and secure remote access. Adept at deploying Teams Rooms, engineering UniFi-based networks, implementing SaaS cybersecurity monitoring, and delivering WordPress/Shopify solutions. Known for driving operational improvements, reducing downtime, and building scalable, secure environments tailored to business needs.

100

Completed
Projects

10+

Years
of Experience

Technical Skills

Technologies

Microsoft 365 & Azure

95%

Power Automate

85%

Intune Management

75%

Entra Identity

90%

ConnectWise Control

90%

Power Apps

75%

Cisco Networking

90%

Ubiquiti Networking

90%

Tool Skills

Tool Stack

Defender Suite

90%
Endpoint Security

90%
Intune Platform

95%
Policy Enforcement

95%
ConnectWise Platform

90%
ManageEngine Tools

90%
Exchange Online

95%
Teams Administration

90%
SharePoint Online

95%
Power Automate

90%
Power Apps

85%
AI Assistance

85%
Linux Systems

85%
Access Databases

90%
Shopify Commerce

90%
WordPress Platform

90%

General Skills

Core IT Skills

Systems Architecture

90%
Infrastructure Leadership

90%
Security Governance

90%
Project Leadership

95%
Network Architecture

90%
Cloud Solutions

85%
Root Troubleshooting

99%
Strategic IT Planning

99%
Budget Management

90%
Process Optimization

85%
Technology Roadmaps

95%
Problem Resolution

95%
Decision Ownership

90%
Incident Management

90%
System Optimization

95%
Service Delivery

99%

Languages

English

90%

Core IT Practices

IT Infrastructure
Cloud Security
Identity Management
Endpoint Management
Network Administration
Project Management
Automation Solutions
Web Administration
Service Desk and Technical Support
IT Cost Optimization and Budgeting
Remote Access and Support Solutions
Firewall and Network Security Management (Meraki, Ubiquiti)
E-commerce Platform Management (Shopify/WordPress)
System Performance Monitoring and Optimization
Multi-Factor Authentication (MFA) Implementation
IT Security and Compliance

IT Expertise

IT Expertise & Key Competencies

Office 365 & Microsoft Cloud Expertise

Expert in Exchange, SharePoint, Teams, OneDrive.
Strong in Defender, Compliance, MFA, DLP.
Skilled in Azure AD, SSO, RBAC.
Experience with Power Apps, Power Automate, Power BI.

Networking & Infrastructure

Proficient in DHCP, DNS, VPN, SSH.
Expertise in Meraki, Ubiquiti, endpoint security.
Skilled in VMware, web server management.
Managed Intune for MDM/MAM.

E-commerce & Web Technologies

Managed Shopify, WordPress, CMS.
Boosted sales by 30% with optimizations.
Conducted QA, testing, issue resolution.
Secured API integrations & performance.

Vendor & Cost Management

Negotiated vendor contracts, saving 20%.
Assessed vendors for hardware/software.
Optimized IT spending & resource allocation.
Ensured high-quality, cost-effective solutions.

Project Management & Strategy

Led IT projects & infrastructure upgrades.
Developed roadmaps & security policies.
Negotiated vendor contracts, saving 20%.
Optimized IT processes & compliance.

Strategic Planning & Leadership

Led cross-functional teams & IT strategy.
Developed roadmaps & infrastructure plans.
Defined IT policies & security measures.
Improved system performance & efficiency.

Resume

Work Experience & Education

2024 – Present

Senior IT Infrastructure & Systems Engineer Manager

CloudVeo Solutions. –Farmington Hills, MI

Delivering modern IT services for small to mid-sized businesses, including Microsoft 365 tenant setup, license management, security hardening, and automation across Exchange Online, Entra ID, Conditional Access, Teams, SharePoint, Power Apps, and Power Automate. Deploy and optimize Microsoft Teams Rooms, provide managed IT support for Windows environments and Office 365, and engineer UniFi-based networks with VLANs, content filtering, and performance tuning. Implement SaaS Alerts for real-time cybersecurity monitoring and deliver WordPress and Shopify websites with custom features. Offer IT consulting, vendor management, and licensing strategies to ensure secure, scalable, and goal-aligned technology solutions.

2022 - 2025

IT Infrastructure Manager & Systems Engineer

City Club Apartments. – Farmington Hills, MI

I directed enterprise-wide IT infrastructure upgrades that improved system efficiency by 30% and reduced operational costs by 15%. I standardized architecture and implemented automation to cut downtime by 20% and increase team productivity by 25%. Leveraging Azure Active Directory and Microsoft Intune, I deployed enterprise security policies and enabled secure remote access for over 300 employees. I partnered with leadership and vendors to deliver tailored IT solutions that boosted operational efficiency by 15%, conducted vendor evaluations and system performance testing to improve benchmarks by 25%, and implemented policies and best practices that reduced incident response time by 40% and lowered support requests by 30%.

2018- 2022

Technical Project Manager | QA Analyst

Plug Digital Inc.– Farmington Hills, MI

Defined web project scope and implemented solutions, increasing Shopify sales by 30%. Managed Shopify/WordPress administration, enhancing performance, security, and stability. Developed test plans, troubleshot software issues, and trained users. Optimized API performance and SQL queries, ensuring scalability and data efficiency.